Orders are typically filled within 24-48 hours of order receipt.
However, during high volume periods, it may take 72 hours
to get your order processed and shipped, so please be patient.
We often have our products featured on national television and
when demand is high, it will take us a bit longer to get your order shipped. In cases where your package is unclaimed and rerouted back to us, you
are responsible for reshipping charges. If you are unwilling to pay
for a reshipment, the products will be returned to our inventory and
your credit card will be credited, minus the shipping fees of the
original shipment. A restocking fee will also be assessed.
You are responsible for duties or taxes
associated with the delivery of your package. The delivering
agent....UPS, Federal Express, or the agent providing delivery service
for US Postal Shipments may charge brokerage fees in order to deliver
your package. Again, we are not responsible for these fees, nor are we
able to calculate them for you. We do not benefit in any way from these
fees. They are kept by the government allowing the import, and by the
delivering agent. International orders
that are "refused" or "unclaimed" will be assessed not only the
original shipping charges, but also the reshipping back to us. Federal
Express and UPS both assess return shipping, thus the double charge. USPS
First Class International Letter shipments have no tracking and do not
offer a signature option. Please do not check "yes" for signature on
this shipping method. See further explanation below. While
we are happy to offer you the option of less expensive shipping via
First Class International Letter, Air Parcel Post, Global Express Mail,
and other US Postal Services, these shipping methods do *not* offer
tracking. Further, these shipping methods do not provide the option of
signing for your package. If there would be a problem with the delivery
of your package, there would be no way for us to find it, nor to
recover our product costs of lost goods. Thus, if you choose to ship
via a method that does not provide tracking and signature, you agree to
hold Anais Corporation harmless for those packages.
We accept on our website: All major Credit Cards, Money Orders, PAYPAL and Bank Wire Transfer.
Remember paying with money order will delay shipping. It is faster to order via credit cards or Paypal
Email us at anaiscorp@mac to receive the information on how to do the bank wire transfer.
PAYPAL payment should be made including item number to anislacerte@yahoo.com
Shipping: USA $10 International $23
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