Our return policy:
Due
to FDA guidelines, no product that is sold and shipped from this
office will be accepted for refund or exchange as we are adamant in
assuring our local regulators that we would never attempt to resell
used, opened or tested merchandise.
We do not have any way to inspect
bottles or seals for tampering which is why returns will not be
accepted. After your order is placed it is expedited into our
processing department and quickly labeled for shipping. We are unable
to alter or edit the order in any way once the order is completed. Take
your time and get all the information you need before making your
purchase.
All
active and inactive ingredients to our compounds are listed below with
a reference to their definition. Some of our smaller bottles cannot
accommodate the lengthy description(s) but a reference sheet will be
inside each order. All peels are labeled with active ingredient.
Percentages and/or recipes of compounds are protected under
trademark rights. Most who seek to know crucial details of each
percentage are looking to duplicate or bootleg our products. Proof of
this has been revealed by home bottler sites. We work hard to separate
ourselves from these opportunists. If you have seen any of our photos
or text or products used outside this website for the purpose of
selling copy-cat products please contact ANAIS CORPORATION at anaiscorp@mac.com with the site address. Equipments: Final sales on all orders. Any un-open equipment returned will be subject to a 20% restocking fees and shipping charge will not be reimburse.
Shipping:
If your order is returned to our office due to
insufficient or wrong address you will be required to repay to ship
your order. Before we can reship the parcel you must make sure that
your shipping address matches the name and address on the account.
These are precautionary measures that are taken to insure you that your
account is not going to be used to pay for merchandise that is shipped
to a location other than the account holder. If we allow this
activity we will be liable for credit card chargebacks which means we
lose our product and we have to reimburse the card holder.
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